Nobel Systems’ DigAlert Module automatically receives DigAlert tickets from the DigAlert provider, extracts information from the ticket and synchronizes the information, so it can be queried and viewed by the field user within the mobile device.
The DigAlert module has a built in synchronization mechanism, allowing a single user to checkout a ticket, at the same time notifying colleagues and supervisors the ticket is being worked on. The user can then enter comments, or choose from a customizable drop-down menu.
Field users have the ability to take photos and attach the photo directly to the ticket. Once the user has filled out the form, they can change the status of the ticket to complete. This will notify all other users the ticket has been completed and remove it from the list.
The Synchronization framework encompasses the latest technology, ensuring the most update DigAlert tickets are received from the Server and synchronizes completed and/or in-progress tickets, without user intervention.